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Frequently Asked Question!
Your delivery confirmation email will contain your tracking number and order details.
Please contact us if you want to return an item. Return without prior discussion and authorization will not be accepted.
When returning a product, please do the following:
Please email [email protected]. we will keep you updated by email.
Please put a form inside your returned package with: the reason for return, the purchase date, the original invoice number, and the item number for the product.
Proof of purchase from UAE Slimmer is required for all returns.
Ship the package to the designated address, the address will be provided by email after your return application is submitted.
Please prepay shipping – UAE Slimmer does not accept Cash on Delivery (C.O.D.s).
Standard Shipping is free shipping.
UAE Slimmer guarantees free returns and replacements service if you are not 100% satisfied with our products. Kindly return the purchase for a refund up to seven (7) days from the date of the order delivered. If you have any problem with the item, please feel free to contact us immediately at +971 569846042.
For Standard Shipping from UAE warehouse: Most items are usually shipping in 1-3 business days. For Express Shipping UAE warehouse: Most items are usually shipping in 1 business day. For Standard Shipping from Sourcing Place: Most items are usually shipping in 15-35 business days. We do recommend allowing up to 3 weeks for your order in peak times, such as a special offer or promotion.
If your order is backordered or not shipping for two or more business days, please feel free to contact us immediately at our Support Center: +971 569846042 and we will do everything we can to accommodate your request.